ACE Theatrical Group, LLC

Mahalia Jackson Theater

1419 Basin Street
New Orleans, LA, 70116
Map It

Saenger Theatre

1111 Canal Street
New Orleans, LA, 70112
Map It

Kings Theatre

1027 Flatbrush
Brooklyn, New York, 11226
Map It

 

FAQ

What do I need to know before attending a performance?

Please click here for recommended Theatre Etiquette

Plan Your Visit FAQs

  • Suitcases, backpacks and large items are not permitted in the theatre.

  • What if I’m late to the performance? Do you allow late seating?

  • Is Valet parking available?

  • What is appropriate theatre etiquette?

  • Where do you recommend parking?

  • May I use my electronic devices (cell phone, camera, etc) during the performance?

  • Are recording devices & cameras permitted in the theatre?

  • What is appropriate theatre attire?

  • May I bring a child to the theatre?

  • Are refreshments available?

  • What Hotels, Restaurants and Bars are near the Theatre?

  • How can I purchase merchandise from a show?

  • Is smoking permitted in the theatre?

  • Are assistive listening devices available?

  • Are Open Captioning performances offered?

  • Is the Majestic Theatre handicap accessible?

  • What is the policy with regards to inclement weather?

Ticket FAQs

Contact Us, Customer Service, Employment FAQs

  • What is the eNews?

  • I had an issue at a recent performance that I would like to speak to someone about. How can I contact a customer service representative?

  • Are employment opportunities available?

  • Where is Lost and Found?



Join our email list to receive exclusive presale codes for your favorite performers. New shows announced regularly!