Employment
The Majestic Theatre and Charline McCombs Empire Theatre are Ambassador Theatre Group (ATG) venues. ATG is a major employer with over 3500 staff all playing an essential part in the world’s number one live-theatre company. With nearly 50 venues around the world, including in the United Kingdom and the United States. The venues are always in search of enthusiastic & dedicated employees who possess a passion for customer service and quality live entertainment.
San Antonio is also home to ATG North America Headquarters which houses the company’s Finance and Human Resources team, serving the company’s 15 theatres across the United States. Learn more about our other venues here.
Inclusion, Diversity, Equity and Access Mission Statement
A stage for everyone.
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone. ATG San Antonio is an Equal Opportunity Employer.
Our Current Openings:
Experience Guide
Experience Guides are front-line customer experience representatives, who work in conjunction with our House Managers and Ambassadors to provide superior patron experiences at our beautiful and historic venues. Successful applicants can expect a job that includes standing, roaming, great perks and exposure to some of the best entertainment in San Antonio!
Report to House Management and will work alongside the Ambassador teams.
Note: COVID vaccination and a commitment to COVID-safe practices are required.
Host/Hostess
Reports to the Food & Beverage Director and Premium Experience Coordinator.
The host position is a frontline customer service role providing seamless guest experiences to VIP and premium seating patrons. Hosts work as part of the Food & Beverage team to ensure patrons enjoy premium seating and lounge experiences.
Part Time with the ability to work days, evenings, weekends, holidays, some extended shifts
FULL DESCRIPTION & APPLICATION
Note: COVID vaccination and a commitment to COVID-safe practices are required.
House/Access Manager
The Majestic and Empire Theatres are looking for House/Access Managers to join our Front of House and Event Staff Team! The House Manager position is a frontline customer service position providing first-rate experiences to patrons attending events. House Managers work as part of the event team to ensure the successful event execution per policies, guidelines, and venue management best practices. House managers also work as members of our Accessibility team and are available to aid patrons with a wide array of accommodations to provide excellent patron experiences for all guests. The House/Access Manager position contributes to ensuring the health and safety of patrons, staff, and the facility. The position provides leadership for the Experience Guides & Ambassador staff during events.
Report to the Customer Experience Director and Theatre Services Manager
FULL DESCRIPTION & APPLICATION
Note: COVID vaccination and a commitment to COVID-safe practices are required.
Lounge Attendant
Reports to the Food & Beverage Director and Premium Experience Coordinator.
The Lounge Attendant position is a frontline customer service role providing seamless guest experiences to VIP lounge patrons. Lounge Attendants work as part of the Food & Beverage team to ensure patrons enjoy premium experience offerings.
Part Time with the ability to work days, evenings, weekends, holidays, some extended shifts
FULL DESCRIPTION & APPLICATION
Note: COVID vaccination and a commitment to COVID-safe practices are required.
Ticket Agent – Box Office
Selling Majestic & Empire tickets to patrons in person at the Box Office. • Assisting patrons with ticketing needs and questions.
Distributing will call tickets
Answering box office phones
Working as a team to ensure positive patron experiences