Ticketing Information
Box Office Overview
Location:
224 E Houston St. San Antonio, TX 78205
Hours:
Monday – Thursday, 12pm – 5pm
Friday, 10am – 5pm
Weekends – show dates only, open at 12pm
Payment Methods:
Cashless Transactions Only. Checks are not accepted. (Visa, MC, Amex, Discover)
Contact:
Phone Number: 210-226-3333
Email: [email protected]
Purchase Methods
Authorized Ticket Sources
Online: MajesticEmpire.com, BroadwayInSanAntonio.com
Will Receive Mobile TicketsIn Person: Venue Box Office
By Phone: 1-888-246-3185
Secondary Ticketing Sites
To avoid ticket fraud, guests are encouraged to purchase tickets through authorized outlets only. The Majestic & Empire Theatre are not responsible for tickets purchased through unauthorized ticket outlets and will not be able to check the validity of tickets purchased from third-party vendors.
Information
All Sales Are Final
All sales are final, and there are no exchanges or refunds.
Will-Call
Will-Call is located in the Majestic Theatre Box Office. Please note that a photo I.D. is required for guests to retrieve tickets.
Mobile Tickets
Majestic & Empire Theatres only accepts and scans tickets off a mobile device. Screenshots or a printed copy of a mobile QR code will not be accepted.
Accessible Seating
Guests requiring accessible seating are able to purchase through MajesticEmpire.com or at the venue box office.
Children
Everyone, regardless of age, must have a ticket (unless otherwise advertised). Please check the event ticket policies at the time of purchase.
Group Sales
Make it a night to remember and enjoy a show with a group of 10 or more. Special discounts available.
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Premium Seating
Enjoy the Best Seats in the House for select events! Premium seating includes seat-side service, exclusive Ambassador Lounge access, and expedited-entry to the theatre. Premium seats are located in the first five rows of the mezzanine level and offer extra seating and leg room.
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Broadway in San Antonio
A subscription is more than just tickets – it’s a guaranteed night out, a chance to create memories, and an experience you won’t forget.
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