Box Office Overview
224 E Houston St. San Antonio, TX 78205
Monday – Thursday, 12pm – 5pm
Friday, 10am – 5pm
Weekends – show dates only, open at 12pm
Cashless Transactions Only. Checks are not accepted. (Visa, MC, Amex, Discover)
Phone Number: 210-226-3333
Email: [email protected]
Authorized Ticket Sources
Online: MajesticEmpire.com, BroadwayInSanAntonio.com
Will Receive Mobile Tickets
In Person: Venue Box Office
By Phone: 1-888-246-3185
Secondary Ticketing Sites
To avoid ticket fraud, guests are encouraged to purchase tickets through authorized outlets only. The Majestic & Empire Theatre are not responsible for tickets purchased through unauthorized ticket outlets and will not be able to check the validity of tickets purchased from third-party vendors.
All Sales Are Final
All sales are final, and there are no exchanges or refunds.
Will-Call is located in the Majestic Theatre Box Office. Please note that a photo I.D. is required for guests to retrieve tickets.
Majestic & Empire Theatres only accepts and scans tickets off a mobile device. Screenshots or a printed copy of a mobile QR code will not be accepted.
Guests requiring accessible seating are able to purchase through MajesticEmpire.com or at the venue box office.
Everyone, regardless of age, must have a ticket (unless otherwise advertised). Please check the event ticket policies at the time of purchase.
Make it a night to remember and enjoy a show with a group of 10 or more. Special discounts available.Find Out More
Enjoy the Best Seats in the House for select events! Premium seating includes seat-side service, exclusive Ambassador Lounge access, and expedited-entry to the theatre. Premium seats are located in the first five rows of the mezzanine level and offer extra seating and leg room.Find Out More
Broadway in San Antonio
A subscription is more than just tickets – it’s a guaranteed night out, a chance to create memories, and an experience you won’t forget.Find Out More