Safety and Security
Here’s How We’re Prioritizing Your Safety
Health Protocols
Face coverings are required on a show-by-show basis. Please check the show listing on our website for more information. When not required by a show, we strongly encourage patrons to wear face coverings while in the venue.
Upon entry into the theatre, all patrons will be encouraged to sanitize their hands from available stations.
Sanitizing Station with hand sanitizer and disinfectant wipes are available throughout the theatre.
Cashless Transactions: Debit and credit cards only will be accepted for the Box Office, Food and Beverage, and Merchandise.
We continuously clean restrooms and high touch areas throughout the performance.
The theatre will undergo deep cleaning before the performance, including disinfection of seats with an electrostatic sprayer.
If you are not feeling well, we encourage you to stay home and not attend the event.
Security Protocols
Your safety is our top priority. **If you see something suspicious, say something or call 210-207-7764
Bag Policy: No bags larger then 10x10x10 will be permitted in the theatre, including suitcases, backpacks and large purses.
Prohibited Items
The following is a partial list of prohibited items that are not permitted inside the venue. Theatre Management reserves the right to prohibit other items as deemed necessary.
Weapons (firearms, knives, etc.)
Explosives or flammable substances
Illegal drugs or substances
Outside food or beverages (unless explicitly permitted)
Recording devices (cameras, audio recorders, etc.)Laser pointers or other disruptive light-emitting devices
Large bags or backpacks
Pets or animals (except for service animals)
See additional venue policies and full list of prohibited items, here.