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Safety and Security

Safety and Security

Here’s How We’re Prioritizing Your Safety

Health Protocols

  • Face coverings are required on a show-by-show basis. Please check the show listing on our website for more information. When not required by a show, we strongly encourage patrons to wear face coverings while in the venue.

  • Upon entry into the theatre, all patrons will be encouraged to sanitize their hands from available stations.

  • Sanitizing Station with hand sanitizer and disinfectant wipes are available throughout the theatre.

  • Cashless Transactions: Debit and credit cards only will be accepted for the Box Office, Food and Beverage, and Merchandise.

  • We continuously clean restrooms and high touch areas throughout the performance.

  • The theatre will undergo deep cleaning before the performance, including disinfection of seats with an electrostatic sprayer.

  • If you are not feeling well, we encourage you to stay home and not attend the event.

Security Protocols

  • Your safety is our top priority. **If you see something suspicious, say something or call 210-207-7764

  • Bag Policy: No bags larger then 10x10x10 will be permitted in the theatre, including suitcases, backpacks and large purses.

Prohibited Items

The following is a partial list of prohibited items that are not permitted inside the venue. Theatre Management reserves the right to prohibit other items as deemed necessary.

  • Weapons (firearms, knives, etc.)

  • Explosives or flammable substances

  • Illegal drugs or substances

  • Outside food or beverages (unless explicitly permitted)

  • Recording devices (cameras, audio recorders, etc.)Laser pointers or other disruptive light-emitting devices

  • Large bags or backpacks

  • Pets or animals (except for service animals)

See additional venue policies and full list of prohibited items, here.