Know Before You Go

Ticketing

All persons entering the theater, regardless of age, must have a ticket.
Will-Call is located in the Majestic Theatre Box Office. Please note that a photo I.D. is required for guests to retrieve tickets.
Majestic & Empire Theatres only accepts and scans tickets off a mobile device. Screenshots or a printed copy of a mobile QR code will not be accepted.

Security & Bag Check For your safety and security, all guests will be subject to screening by walk-through metal detectors before entering the theatre. Weapons, including concealed carry firearms & pocket knives are strictly prohibited. Bags and purses larger than 10” x 10” x 10”, as well as backpacks, will not be permitted. Please click here for a list of prohibited items. Accessibility Guests with accessibility questions, or who require additional assistance may call 210.226.5700 or email [email protected]. PARKING INFORMATION

We encourage you to plan ahead and allow extra time while traveling downtown. For ease of parking, the below parking garages are nearby

St. Mary's St. Garage
Travis St. Garage
Houston St. Garage

Click Here for More Downtown Parking Facilities To make parking easy and stress-free, you can reserve parking online with ParkWhiz.