StubHub

STUBHUB IS THE OFFICIAL RESALE MARKETPLACE FOR PRODUCTIONS AT THE HUDSON 
THEATRE, THE FISHER THEATRE, THE EMERSON COLONIAL, THE MAJESTIC THEATRE, THE 
CHARLINE MCCOMBS EMPIRE THEATRE, THE SAENGER THEATRE, THE MAHALIA JACKSON 
THEATRE, THE ST. JAMES THEATRE, THE AL HIRSCHFELD THEATRE, THE AUGUST WILSON 
THEATRE, THE EUGENE O’NEILL THEATRE, THE WALTER KERR THEATER, THE KINGS 
THEATER, THE ESPEE PAVILION, AND THE SMART FINANCIAL CENTRE.

By partnering with StubHub, The Hudson Theatre, The Fisher Theatre, The Emerson Colonial, 
The Majestic Theatre, The Charline McCombs Empire Theatre, The Saenger Theatre, The Mahalia 
Jackson Theatre, The St. James Theatre, The Al Hirschfeld Theatre, The August Wilson Theatre, 
The Eugene O’Neill Theatre, The Walter Kerr Theater, The Kings Theater, The Espee Pavilion, and 
The Smart Financial Centre are bringing our customers access to StubHub’s best-in-class 
ticketing solutions. Want to know more about how it works? See below for details:

About StubHub:
For over 20 years, StubHub has been the world’s leading ticket marketplace for fans to buy and 
sell tickets. Today, they continue to offer you peace of mind with their exclusive FanProtect 
Guarantee, best-in-class customer service and product features designed to ensure you’re 
always taken care of Combined with viagogo, they now span 200+ countries and territories 
around the world.

StubHub’s promise to you:

Every order is 100% guaranteed on StubHub.

StubHub’s exclusive FanProtect Guarantee ensures you receive valid tickets or your money 
back. It’s what makes StubHub the most trusted ticket marketplace, giving fans across the 
globe the confidence to buy and sell with 100% peace of mind.

StubHub’s FanProtect Guarantee offers buyers four key benefits:
You will get your tickets in time for the event.

Your order guarantees a ticket valid for entry into the event.

If there is an issue with your order, StubHub will make it right with comparable or better tickets, 
or your money back.

If your event is cancelled and not rescheduled, you’ll receive 120% credit or select the option 
for a full refund. Full buyer Terms & Conditions here.

Looking to sell your tickets? StubHub’s FanProtect Guarantee protects sellers, too: StubHub 
guarantees you on-time payment for the tickets you sell, under their seller policy.

Only tickets you buy and sell on StubHub sites or StubHub mobile apps are covered by their 
FanProtect Guarantee. Read the full policy ›

To learn more about how to sell your tickets through StubHub, click here.
ATG Entertainment recommends selling your tickets through our verified partners. Other resale 
sites and social media platforms are not vetted by ATG Entertainment and may carry a higher 
risk of fraud or invalid tickets.

Need help with a StubHub order or sale?

You can reach StubHub’s customer support in the following ways:
i. Phone: 1-866-788-2482
ii. Mobile-app: Use the chat feature within the StubHub app for quick assistance