ACE Theatrical Group, LLC

Mahalia Jackson Theater

1419 Basin Street
New Orleans, LA, 70116
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Saenger Theatre

1111 Canal Street
New Orleans, LA, 70112
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Kings Theatre

1027 Flatbrush
Brooklyn, New York, 11226
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Employment Opportunities

The historic Majestic Theatre and Charline McCombs Empire Theatre in the heart of downtown San Antonio, TX are Ambassador Theatre Group (ATG)  venues. 

ATG is a major employer with over 3500 staff all playing an essential part in the world’s number one live-theatre company. With nearly 50 venues around the world, including in the United Kingdom and the United States. The venues are always in search of enthusiastic & dedicated employees who possess a passion for customer service and quality live entertainment. 

Current Openings 

Facilities and Property Director

ABOUT THE POSITION

  • The Facilities and Property Director provides leadership, vision, direction, and administration of the theatres’ facilities, maintenance, preservation, building safety, and capital improvements.

  • This position requires specialized knowledge of the priorities and real time response typical of multi-story public entertainment facility, and a comprehensive understanding of various maintenance crafts, compliance requirements, and applicable regulations.

  • Provide leadership and general direction for all facilities and maintenance services and develops policies and procedures related to these functions.

  • Reporting to the General Manager, Manages Operations Assistant(s) and Contractors

    FULL DESCRIPTION - Facilities and Property Director


Ticket Agent – Box Office 

ABOUT THE POSITION

    • Selling Majestic & Empire tickets to patrons in person at the Box Office. • Assisting patrons with ticketing needs and questions.

    • Distributing will call tickets

    • Answering box office phones

    • Working as a team to ensure positive patron experiences.

      FULL DESCRIPTION - Ticket Agent


    Marketing Coordinator

    ABOUT THE POSITION
    The Marketing Coordinator will be responsible for assisting on all marketing and public relations efforts for San Antonio’s beloved landmarks, the Majestic Theatre (92 years) and Charline McCombs Empire Theatre (107 years), performing a broad range of marketing support duties and necessary tasks to drive awareness, engagement and ticket sales for our concerts, theatrical performances, comedy, and Broadway shows. 

    Food and Beverage Manager

    ABOUT THE POSITION

    • Reporting directly to the General Manager, reporting indirectly to the Director of F&B for North America. 

    • The Food and Beverage Manager is responsible for the day-to-day operations as well as the progressive success of the Food and Beverage Program throughout both venues, both Back of House and Front of House.

    • Through management of the bar team at both venues, the in-seat service team, as well as the purchasing & receiving process, the F&B Manager is expected to produce positive results regarding sales, costs, and overall guest experience.

    • COVID-19 vaccination is a condition of employment. (Accommodation requests for exemption are considered on a case-by-case basis).

      FULL DESCRIPTION - Food & Beverage Manager


    House Manager

    ABOUT THE POSITION

    • The House Manager position is a frontline customer service position providing first-rate experiences to patrons attending events. House Managers work as part of the event team to ensure the successful event execution per policies, guidelines, and venue management best practices. The House Manager position contributes to ensuring the health and safety of patrons, staff, and the facility. The position provides leadership for the usher staff during events.

    • Reports to the Customer Experience Director. 

    • COVID vaccination and a commitment to COVID-safe practices are required.

      FULL DESCRIPTION - House Manager

     

    USHER

    ABOUT THE POSITION

    • The Usher position is a frontline customer service position providing first-rate experiences  to patrons attending events. Ushers work as part of the event team to ensure patrons have an enjoyable experience in our venues.

    • Reports to the Customer Experience Director.

    • COVID vaccination and a commitment to COVID-safe practices are required.

      FULL DESCRIPTION - Usher

     



    Inclusion, Diversity, Equity and Access Mission Statement

    A stage for everyone.

    Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.

     

    ATG San Antonio is an Equal Opportunity Employer.



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