Safety and Security
Here’s How We’re Prioritizing Your Safety
Health Protocols
- Face coverings are required on a show-by-show basis. Please check the show listing on our website for more information. When not required by a show, we strongly encourage patrons to wear face coverings while in the venue.
- Upon entry into the theatre, all patrons will be encouraged to sanitize their hands from available stations.
- Sanitizing Station with hand sanitizer and disinfectant wipes are available throughout the theatre.
- Cashless Transactions: Debit and credit cards only will be accepted for the Box Office, Food and Beverage, and Merchandise.
- We continuously clean restrooms and high touch areas throughout the performance.
- The theatre will undergo deep cleaning before the performance, including disinfection of seats with an electrostatic sprayer.
- If you are not feeling well, we encourage you to stay home and not attend the event.
Security Protocols
- Your safety is our top priority. **If you see something suspicious, say something or call 210-207-7764
Prohibited Items
The following is a partial list of prohibited items that are not permitted inside the venue. Theatre Management reserves the right to prohibit other items as deemed necessary.
- Weapons (firearms, knives, etc.)
- Explosives or flammable substances
- Illegal drugs or substances
- Outside food or beverages (unless explicitly permitted)
- Recording devices (cameras, audio recorders, etc.)Laser pointers or other disruptive light-emitting devices
- Large bags or backpacks
- Pets or animals (except for service animals)
See additional venue policies and full list of prohibited items, here.