ACE Theatrical Group, LLC

Mahalia Jackson Theater

1419 Basin Street
New Orleans, LA, 70116
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Saenger Theatre

1111 Canal Street
New Orleans, LA, 70112
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Kings Theatre

1027 Flatbrush
Brooklyn, New York, 11226
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Broadway in San Antonio Season: VIEW SEASON PACKAGES

Majestic Theatre: FIND YOUR EVENT 

Charline McCombs Empire Theatre: FIND YOUR EVENT


By Phone, Box Office and Group Sales



Policies

  • All sales are final...

    All sales are final, and there are no exchanges or refunds.

  • Everyone, regardless of age, must have a ticket...

    Everyone, regardless of age, must have a ticket (unless otherwise advertised). Prices, shows, schedules or artists are subject to change.

  • Why should I buy from the Official and Authorized Ticket sources?

    We strongly urge all of our patrons to purchase their tickets through an Authorized Ticket Source which are the Majestic & Empire Theatre Box OfficeTicketmaster and Broadway in San Antonio. We do not recommend that patrons purchase tickets through unauthorized outlets, online resellers or other ticket sales operations.

    Tickets obtained from sources other than the Majestic Theatre Box OfficeTicketmaster or Broadway in San Antonio may be lost, stolen or counterfeit and will not be honored. Please know who you are purchasing your tickets from.

    If you have any questions or concerns, please contact the
    Box Office prior to purchasing, 210.226.3333.

  • A Note about Secondary Ticketing Sites

    You may well find event tickets on sale at ticket brokers. Though brokers are never the primary sales point, they access tickets by purchasing them in the same way as the consumer. Please keep in mind, when you buy from a broker:

    • We cannot be responsible for tickets purchased through unauthorized third parties.

    • We cannot replace your tickets if they are lost or stolen.

    • We cannot issue a refund to you in case of an event cancellation

    • We cannot guarantee that your tickets are valid and therefore, cannot guarantee admittance.

    • You may be paying much more than the ticket’s face value.
    • We cannot contact you with information regarding time changes, show cancellations or other information

    We urge you to purchase from ticketmaster.com, Majestic & Empire Theatre Box Offices, Broadway In San Antonio or by phone 800.982.2787

A Note On Reopening Safely

By attending an Event at an ATG venue, all patrons are acknowledging their consent to, and agreed to abide by, the safety precautions that have been adopted by the particular venue, which may include, without limitation, wearing of face coverings and patron temperature checks.   Safety protocols for each ATG venue are posted on the web site for such venue and specific patron requirements will be set forth in the “know before you go” email notifications.  By purchasing a ticket for an Event, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present, and that you and those in your party voluntarily assume all risks related to exposure to COVID-19 and agree not to hold ATG Tickets, The Ambassador Theatre Group, the venue, ATG’s Event Partners or any of their affiliates, directors, officers, employees, agents, contractors or volunteers liable for any illness or injury. 



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