Box office
Your memorable experience begins here
Box Office Overview
Location:
- 224 E Houston St. San Antonio, TX 78205
Hours:
- Monday – Thursday, 12pm – 5pm
- Friday, 10am – 5pm
- Weekends – show dates only, open at 12pm
Payment Methods:
- Cashless Transactions Only. Checks are not accepted. (Visa, MC, Amex, Discover)
Contact:
- Phone Number: 210-226-3333
- Email: boxoffice@majesticempire.com
Purchase Methods
Authorized Ticket Sources
- Online: Ticketmaster.com, BroadwayInSanAntonio.com
Will Receive Mobile Tickets - In Person: Venue Box Office
- By Phone: 800.982.2787
Secondary Ticketing Sites
To avoid ticket fraud, guests are encouraged to purchase tickets through authorized outlets only. The Majestic & Empire Theatre are not responsible for tickets purchased through unauthorized ticket outlets and will not be able to check the validity of tickets purchased from third-party vendors.
Group Reservations
Make it a night to remember and enjoy a show with a group of 10 or more. Special discounts available.
Learn More
Premium Seating
Enjoy the Best Seats in the House for select events! Premium seating includes seat-side service, exclusive Ambassador Lounge access, and expedited-entry to the theatre. Premium seats are located in the first five rows of the mezzanine level and offer extra seating and leg room.
For Premium Seating Inquiries and Availability, please call 210-298-1730.
Broadway in San Antonio
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Information
All Sales Are Final
All sales are final, and there are no exchanges or refunds.
Will-Call
Will-Call is located in the Majestic Theatre Box Office. Please note that a photo I.D. is required for guests to retrieve tickets.
Mobile Tickets
Majestic & Empire Theatres only accepts and scans tickets off a mobile device. Screenshots or a printed copy of a mobile QR code will not be accepted. Use the Ticketmaster app or mobile website.
Accessible Seating
Guests requiring accessible seating are able to purchase through Ticketmaster.com or at the venue box office.
Children
Everyone, regardless of age, must have a ticket (unless otherwise advertised). Please check the event ticket policies at the time of purchase.
