Here’s How We’re Prioritizing Your Safety

Health Protocols

  • Face coverings are required on a show-by-show basis. Please check the show listing on our website for more information. When not required by a show, we strongly encourage patrons to wear face coverings while in the venue.
  • Upon entry into the theatre, all patrons will be encouraged to sanitize their hands from available stations.
  • Sanitizing Station with hand sanitizer and disinfectant wipes are available throughout the theatre.
  • Mobile Tickets are available and encouraged through your Ticketmaster account.
  • Cashless Transactions: Debit and credit cards only will be accepted for the Box Office, Food and Beverage, and Merchandise.
  • We continuously clean restrooms and high touch areas throughout the performance.
  • The theatre will undergo deep cleaning before the performance, including disinfection of seats with an electrostatic sprayer.
  • If you are not feeling well, we encourage you to stay home and not attend the event.

Security Protocols

  • Your safety is our top priority. **If you see something suspicious, say something or call 210-207-7764
  • Bag Policy: No bags larger then 10x10x10 will be permitted in the theatre, including suitcases, backpacks and large purses.

Prohibited Items

The following is a partial list of prohibited items that are not permitted inside the venue. Theatre Management reserves the right to prohibit other items as deemed necessary.

  • WEAPONS, INCLUDING CONCEALED CARRY FIREARMS & POCKET KNIVES
  • NO PROFESSIONAL PHOTOGRAPHY - Small fixed lens cameras are acceptable (must fit in a standard shirt pocket).
  • AUDIO/ VIDEO RECORDING DEVICES
  • TRIPODS/ MONOPODS
  • LASER POINTERS
  • ILLEGAL DRUGS/SUBSTANCES
  • NOISE MAKING DEVICES
  • FIREWORKS
  • FLASHLIGHTS
  • OPTICAL ILLUSIONS
  • SIGNS/ FLAGS/ BANNERS
  • OUTSIDE FOOD OR BEVERAGE (NO ALCOHOL)
  • OVER-SIZED BAGS OR BACKPACKS LARGER THAN 10” x 10” x 10”
  • BEACH BALLS OR PROJECTILES
  • SKATEBOARDS/ SCOOTERS/ ROLLER BLADES
  • CANS OR BOTTLES
  • PETS (SERVICE ANIMALS EXEMPT)
  • LAPTOPS/TABLETS
  • SELFIE STICKS
  • BALLOONS
  • DRONES