Know Before You Go
Ticketing
- All persons entering the theater, regardless of age, must have a ticket.
- Will-Call is located in the Majestic Theatre Box Office. Please note that a photo I.D. is required for guests to retrieve tickets.
- Majestic & Empire Theatres only accepts and scans tickets off a mobile device. Screenshots or a printed copy of a mobile QR code will not be accepted.
Security & Bag Check
For your safety and security, all guests will be subject to screening by walk-through metal detectors before entering the theatre. Weapons, including concealed carry firearms & pocket knives are strictly prohibited. Please click here for a list of prohibited items.
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Accessibility
Guests with accessibility questions, or who require additional assistance may call 210.226.5700 or email [email protected].
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PARKING INFORMATION
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We encourage you to plan ahead and allow extra time while traveling downtown.
Let us take care of the parking! A limited number of valet parking spots are available for select shows. Valet opens 2 hours prior to the show start and your vehicle must be collected within 30 minutes after the performance. Valet must be purchased online in advance.
For your convenience, event parking for shows at the Majestic & Empire Theatres can be reserved in advance through ACE Parking.
The San Antonio City garages nearest to the Majestic & Empire Theatres:
- Houston Street Garage (111 College Street, San Antonio, TX)
- St. Mary's Garage (205 E Travis Street, San Antonio, TX)
- City Tower Garage (60 N Flores Street, San Antonio, TX)
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